Frequently Asked Questions

Everything you need to know about our artisanal home essentials.

Where are your products manufactured?

Our ceramics are designed in Vancouver and handcrafted by artisans in Portugal using locally sourced clay and sustainable production methods.

Are Fable ceramics dishwasher and microwave safe?

Yes, all of our dinnerware and glassware are designed for everyday use and are safe to use in both the dishwasher and the microwave.

What is your return policy?

We offer a 30-day trial period. If you are not completely in love with your pieces, you can return them for a full refund within 30 days of delivery.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within North America. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do you offer a warranty on your products?

We stand by our quality. We offer a 1-year limited warranty that covers any manufacturing defects or unexpected breakage under normal use.

Is your packaging eco-friendly?

Absolutely. We use 100% recyclable and biodegradable packaging materials to ensure your home essentials arrive safely without harming the planet.